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Performance & Analysis Reports

Total for 2018

  • Merchant Mariner Credentials Produced: 44,071
  • Medical Certificates Produced: 59,994
  • STCW Endorsements Produced: 6,975
  • Domestic Endorsements Produced: 8,397
  • Documents of Continuity Produced: 1,544
  • Active Merchant Mariners: 208,880
  • Customer Approval Rating of Application Process: 96.55%
  • Contacts (Phone, Email, Applications Mailed, LiveHelp): 316,709
  • Designated Examiner Approvals: 1,099
  • Qualified Assessor Approvals: 606
  • Course/Program Approvals: 1,403
Performance & Analysis Reports

Welcome to the National Maritime Center's (NMC) Performance and Analysis page. Here we explore the data involved in the evaluation and issuance of Merchant Mariner Credentials, Medical Certificates, and Course/Program/Designated Examiner/Qualified Assessor approvals. If you have any suggestions as to additional data you might find helpful, please click the feedback button to the left of this paragraph to e-mail us.


ISO 9000 Quality Management

The U. S. Coast Guard's Mission Management System (MMS) is an ISO 9000-based quality management system that was created to ensure fulfillment of national and international obligations for marine safety and security. At the outset of the mariner credentialing program centralization effort, the National Maritime Center (NMC) adopted and incorporated the MMS into its operation. The NMC is compliant with ISO 9001:2015 standards.