***IMPORTANT INFORMATION REGARDING COVID-19:
PLEASE READ CAREFULLY***
REC New Orleans counter and exam services will be by appointment only. No walk-in appointments are available. Late arrivals for appointments will not be permitted, and will require rescheduling to another appointment date.
Only the mariner conducting business may enter the REC. Additional members in your party must remain outside the REC during the appointment.
Mariners will be subject to COVID-19 screening questions and temperature checks.
Mariners experiencing COVID-19 symptoms (fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, or diarrhea), will not be permitted to enter the REC/MU and will need to reschedule their appointment.
Mariners are required to wear a face covering at all times. Those who refuse to wear a face covering, or who remove face coverings during exams or counter appointments, will be dismissed and could be subject to examination module failure. Persons with documented health issues which prevent them from wearing face coverings must notify the REC/MU when scheduling an appointment.
All fees must be satisfied prior to arriving at the REC for your counter service or examination appointment. Pay.gov is the preferred method of payment. A receipt or other proof of payment will be required in order to take an examination and should be e-mailed to the REC prior to your arrival.
For an examination appointment, mariners should bring a Pay.gov receipt, their own #2 pencils, photo ID, a non-programmable calculator, and plotting equipment. No other personal belongings are allowed in the facility.
You can submit your application via email which is the preferred method to RECNOLA@uscg.mil, fax or mail.
Exam Room Hours are 7:30 am to 3:15 pm, Monday through Friday (Excluding all Federal Holidays).
SCHEDULING AN APPOINTMENT:
- Send an email request to: RECNOLA@uscg.mil.
- The email MUST include the following information:
- Full name.
- Mariner reference number (MRN).
- Date(s) requesting exam or come in person counter service
- Cell phone number (For confirmation purposes).
- If requesting to take and exam attach approved-to-test letter to the email.
Building Access: The REAL ID Act of 2005 prohibits Federal agencies from accepting, for official purposes, driver's licenses and identification cards from states not meeting the Act's minimum standards (Oregon, Oklahoma). As of Friday, October 1, 2021, Federal agencies will be prohibited from accepting driver's licenses and identification cards from the listed states for accessing federal facilities and military installations. In order to gain access to an REC, you must provide a valid driver's license or identification card from a state that meets the Act's minimum standards OR by providing some form of currently valid federal identification (passport, TWIC, MMC, etc.). Failure to provide proof of acceptable identification will prevent you from entering the REC to conduct business which may affect your credential and/or application.
Parking: Parking is available.
Please note that many states have implemented travel restrictions or quarantines for individuals arriving from certain high COVID areas of the country. Before you travel to the REC, you are encouraged to check the state specific public health website for current restriction or quarantine information via the following link.
When accessing this website, select the applicable state health department link and review information and updates on COVID-19 and /or travel advisories.
Note: If you arrive at the REC and it is determined that you have violated state travel or quarantine restrictions you will not be permitted to enter the REC and will have to reschedule you examination appointment.