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Training Support Staff (TSS)

Traveling Inspectors/NCOE

Training Support Staff (tss)

Mr. Mark Gandolfo

(757) 856-2755

Mark joined the team in May 2010 as a Training Specialist (GS-12) and was upgraded to a GS-13 in 2018.  He retired from the Coast Guard in 2001 as a Lieutenant Commander after a 22.5 year career.  Prior to coming to work for the Travelers, he worked for Smithwick & Mariners Insurance, a $28M independent insurance agency.  The agency represents thousands of clients comprising a wide spectrum of the marine industry.


2010- Present: Training Specialist – CG-5P-TI (Detached Duty at Training Center Yorktown). 

2004-2010:  Office Manager/Licensed Agent - Smithwick & Mariners, Falmouth, ME

2002-2004:  Self-Employed (residential renovation/remodeling) - South Portland, ME

1996-2001:  Assistant Chief and Chief, Prevention Department – MSO Portland, ME

1992-1996:  Various positions – Training Center Yorktown, VA

      • Instructional Designer (Analysis/Design Branch, PTC)
      • Course Design/Development (Training/Dev Staff, MS Schools)
      • Asst. Director, Marine Safety International Training Team
      • Course Coordinator (Port Safety & Security School)

1988-1992:  Marine Inspector, Facilities Dept. Head &Waterway Management - MSO Port Arthur, TX

1985-1988:  PRU Team Leader and Supervisor, Admin Department – USCG Academy, New London, CT

1979-1985:  Independent Yeoman – USCG Station/COTP New London, CT


Relevant Current & Past Designations/Qualifications:  Training Instructor (PER-JC); Senior Marine Inspector (Hull); Deep Draft Inspector (includes MODU & OSV);  Dry-dock/Shipyard Inspector; Small Passenger Vessel Inspector (FRP, Steel, Aluminum, Wood); Barge Inspector (Oil, Chemical, Freight); Foreign Vessel Inspector (Tank, Freight, Chemical, Passenger); Letter of Compliance Inspector (LPG/LNG); Marine Facility/Oil Terminal Inspector and Pollution Response Investigator.


Relevant Current & Past Training: Instructor Development Course (IDC); Course Designer Course; Front End Analysis (FEA); Developing Job Aids; Structured Writing; Creative Training Techniques; Senior Leadership Principles & Skills; Maritime Auditor Course; Inspection Dept; Chief, Inspection Dept; Inert Gas/Cow; Shipyard Competent Person; Certified Weld Inspector (ABS); Human Factors Engineering; Wood/FRP Boat Inspector; ISM/ISO 9000 Lead Auditor; Port State Control Officer; Incident Command System (I, II, III) & Chief, Port Ops Dept & MSPOC.


Area of Emphasis: Primary POC for the Outer Continental Shelf and Liquefied Gas Carrier NCOEs regarding Training, HPT & workforce development projects.


Mr. Gandolfo holds a BA degree in Business Administration/Management.  He and his wife Cathy have been married for 33 years.  They reside in Gloucester, VA.   He currently serves on the Gloucester County Board of Zoning Appeals.  He previously served as a Commissioner on the Board of Harbor Commissioners, Portland, ME and on the Planning Board for the City of South Portland, ME.